Retun Policy

Retun Policy:

At Easy Buyings, we understand that customer satisfaction is paramount. Our return policy is designed to ensure that you have a seamless experience when it comes to returning products. We offer a 30-day return window from the date of receipt, allowing customers ample time to evaluate their purchases.

To be eligible for a return, items must be in their original condition, unworn or unused, with all tags attached and in the original packaging. Additionally, a receipt or proof of purchase is required to process the return. This policy applies to most products, ensuring that customers can shop with confidence.

To initiate a return, customers should contact our support team via email. Upon acceptance of the return, we will provide a return shipping label along with detailed instructions on how to send the package back. It is important to note that items returned without prior authorization will not be accepted.

In the event of receiving a defective or incorrect item, customers are encouraged to inspect their order upon delivery and report any issues immediately. This allows us to address the situation promptly and ensure customer satisfaction.

There are certain exceptions to our return policy. Items that are perishable, custom-made, or personal care goods, such as beauty products, are non-returnable. Additionally, we do not accept returns on hazardous materials or sale items. Customers are advised to reach out if they have questions regarding specific items.

For exchanges, the most efficient method is to return the unwanted item and place a new order for the desired product once the return has been processed.

For customers in the European Union, a 14-day cooling-off period applies, allowing for returns without justification. Similar conditions regarding the item's condition and proof of purchase apply.

Refunds will be processed within 10 business days after we receive and inspect the returned item. Please be aware that it may take additional time for banks or credit card companies to post the refund to your account.

In summary, our return policy is structured to provide a fair and transparent process for our customers, ensuring that they can shop with peace of mind.